Privacy policy

Privacy Policy – MOODSTEP



At MOODSTEP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.



 Information We Collect

When you visit our website or make a purchase, we may collect the following information:
• Personal details (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Device information (IP address, browser type, cookies)



 How We Use Your Information

We use your information to:
• Process and deliver your orders
• Communicate with you about your purchases or inquiries
• Improve our website and customer experience
• Send promotional emails (only if you opt in)
• Prevent fraud and enhance security



 Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:
• Payment processors ( Paystack)
• Shipping and logistics partners
• Service providers that help us operate our business

All third parties are required to protect your information.



 Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.



 Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can choose to disable cookies through your browser settings.



 Your Rights

You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at: [Insert Email Address]



 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.



 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.



 Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email:  moodstep@yahoo.com
Phone:  +234 9130481648